Refund Policy
At DICE GROUP, we strive for customer satisfaction. If you're not satisfied with your purchase, you may request a refund under the following conditions:
Refund Window: Refunds are available within 10 days from the date of purchase.
Refunds will be credited to the original payment method within 7 to 8 working days.
Refund Process: To initiate a refund, please contact us with your order details. Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. Refunds will be processed through the original method of payment.
Exclusions: Items that have been customized or altered in any way, or items marked as "final sale," are not eligible for refunds.
